Behavioral health policy and procedure packages
A policy manual, operational forms, organization-level plans and staff training, built for your state and program type and designed to agree with each other. Choose the complete package or the layer you need today.
A system, built in layers.
Each tier adds to the one before it. Select a tier to see what it includes.
Complete package
Everything a program needs to operate, train staff and prepare for survey.
Policy and procedure manual
Your state-specific manual, organized by domain, with an index and a guide to reading a policy page.
Operational forms
The forms staff use every day, with a forms matrix showing when each is used, who completes it and which policy requires it.
Organization-level plans
The plans reviewers and accreditors ask to see, from emergency management and quality management to diversion control.
Staff training courses
Narrated courses with knowledge checks, answer keys, job aids and certificates, in PowerPoint and Word.
Every set is scoped to your program type, services and state, so it covers what your program needs.
Organized around how your program runs.
Every manual is organized into domains that fit your program type and state. A typical manual covers areas like these.
Written so staff can follow it and surveyors can check it.
Every policy uses the same page format, so a nurse, a counselor and a surveyor all know where to look.
- Document control
Policy ID, version, effective date and revision history on every page.
- Purpose & scope
What the policy is for and who it applies to, in plain language.
- Definitions
Terms defined once, the way your state and accreditor use them.
- Policy
The commitments your organization makes.
- Procedure
Step-by-step instructions staff can follow.
- Responsibilities
Who does what, by role.
- Compliance evidence
What proves the policy is working, and who reviews it.
- References
Section-level citations to the federal, state and accreditation requirements behind it.
Package questions
What's the difference between the four tiers?
Each tier adds a layer: policies; then forms; then organization-level plans; then staff training. Most programs choose the complete package because the layers are designed to agree with each other.
How is pricing set?
Pricing depends on your state, program type and the tier you choose. We cover options and timing on a short call.
Do you include accreditation standards?
Policies reference the relevant standards from accreditors such as CARF or The Joint Commission by citation. They don't reproduce copyrighted standards text, so keep your own copy of your accreditor's manual.
Who owns the documents?
Your organization receives a license to adapt and use the set for one organization. The underlying library remains ours.
Does a set guarantee licensure or accreditation?
No one can promise a licensing, certification or survey outcome. A complete, current and consistent system gives your team and your reviewers a much stronger starting point.
See a sample policy from your state.
Tell us your state and program type. We'll send a sample policy page so you can judge the format, depth and citations yourself.